Privacy Policy

Effective Date: 07/03/2026

1. Data We Collect

We may collect:

• Name

• Billing and shipping address

• Email address

• Phone number

• Payment details (processed securely via third parties)

• IP address

• Order history

2. How We Use Your Data

We use your information to:

• Process orders

• Deliver products

• Provide customer support

• Send order updates

• Comply with legal obligations

• Improve website functionality

We do not sell your personal data.

3. Legal Basis for Processing

Under GDPR, we process data based on:

• Contractual necessity (to fulfil your order)

• Legal obligations

• Legitimate business interests

• Consent (for marketing emails)

4. Data Storage

Your data is securely stored and only accessible to authorised personnel.

We retain order information for legal and accounting purposes (typically 6 years in Ireland).

5. Your Rights (Under GDPR)

You have the right to:

• Access your data

• Request correction

• Request deletion

• Restrict processing

• Object to processing

• Data portability

To exercise these rights, contact: [Insert Email]

6. Marketing Communications

You will only receive marketing emails if you opt in.

You can unsubscribe at any time.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to hello@chalkitdowngifts.con.